Job Title: ServiceNow Architect
This role is ideal for a seasoned IT professional who has a deep understanding of ServiceNow APM and can configure it to effectively manage application and technology portfolios. The successful candidate will be responsible for aligning APM with CSDM standards, supporting accurate service mapping and application service configuration, and using SAM and Discovery data to enrich application metadata and strengthen service maps.
Main Responsibilities:
* Configure Application Services: Design and implement effective application services that meet the needs of the business.
* Align APM with CSDM Standards: Ensure that APM is configured to align with CSDM standards, enabling accurate service mapping and application service configuration.
* Provide Visibility into Technical Debt: Identify areas where technical debt can be reduced, and provide recommendations to leadership on how to prioritize and address these issues.
Requirements:
* Experience: 8+ years of overall IT experience, including 4–5 years of hands-on experience with ServiceNow APM.
* Skills: Proven background with ServiceNow SAM and Discovery modules, expertise in configuring Application Services, and building Service Maps.
About this Role: As a key member of the team, you will play a critical role in ensuring that our application and technology portfolios are well-managed and aligned with business objectives. If you have a passion for ServiceNow and a drive to deliver exceptional results, we encourage you to apply for this exciting opportunity.