Project Lead - Automotive UX Study
About this Opportunity:
We are seeking a skilled project lead to oversee a three-month automotive user experience study in São Paulo. As the successful candidate, you will be responsible for leading a fast-paced team and orchestrating day-to-day study operations.
Key Responsibilities:
* Build and own the project plan, including timelines, budget, participant milestones, and working closely with the Ops Manager and UX Research Lead.
* Run stand-ups with distributed teammates (US, Brazil, India).
* Moderate ~2 weeks of in-vehicle sessions in São Paulo, guiding participants through tasks and capturing high-quality data.
* Translate consent forms, short surveys, and session notes between Portuguese and English.
* Prep, track, and recover equipment used to execute study.
* Troubleshoot participant hardware, connectivity, and account issues; escalate edge-case bugs to engineering via JIRA.
* Document and iterate on SOPs, and data ingestion for future Brazil-based studies.
Requirements:
* Residence/Work Authorization: Based in the greater São Paulo area; legally authorized to work as an independent contractor in Brazil.
* Language: Native-level Portuguese and professional-level English (spoken & written).
* Experience: 3+ years in project coordination, research operations, UX research, or similar.
* Comfort diagnosing common hardware/connectivity issues (Wi-Fi, Android/iOS devices, Bluetooth peripherals).
* Tools: Google Workspace, project-management suite (Asana/JIRA), basic spreadsheets; willingness to learn our proprietary research platform.
* Soft Skills: Exceptional organization, proactive communication, unflappable in ambiguous, fast-changing environments.
Benefits:
* Hybrid remote/on-site work arrangement.
* Competitive monthly contractor rate in BRL, based on experience.
* Conversion path to a permanent role on the UX Operations team for strong performers.