OverviewDarwin AI empowers mid-market companies by automating key business processes with AI-powered digital workers via WhatsApp. Our AI workers handle essential customer interactions, including inbound qualification, outbound reactivation, satisfaction surveys, appointment scheduling, payment collections, and more. As the only no-prompt AI solution on the market, Darwin AI enables mid-market businesses to leverage AI without requiring technical teams or expertise, offering seamless integration and immediate impact.Join a fast-growing team that's changing the way companies think about AI and technology!Project Manager to the COOWe are looking for someone to join our Operations team who not only understands the wants to help scale a business to 10x its current size and is interested in technology and AI. This role is ideal for someone who enjoys combining project & stakeholder management, data analysis, and process structuring and implementation.ResponsibilitiesReport to the COOStructure and implement processesImplement systems and softwaresCarry-out market research and benchmarksStructure dashboards using multiple data sources and analyze dataBe able to do simple queriesFollow up with Heads of other areasMonitor KPIs of Marketing, Operations, and Sales teamsRequirementsProven experience in project managementAbility to analyze data and use it in making decisionsPractical experience using Metabase, Looker, Tableau or any other similar interfaceAbility to work in a team and adapt to dynamic and changing environmentsStrong passion for technology, innovation, and artificial intelligenceExcellent verbal and written communication skillsStakeholder managementMobility to travel one week per monthSpanish speaking desirableBenefitsLanguage Classes: Access to language classes (English, Portuguese, Spanish) to enhance communication skillsOpenAI Premium License: Complimentary access to an OpenAI premium license for personal or professional usePaid Time Off: Enjoy 25 days/year of paid vacations and holidays to recharge and maintain a healthy work-life balanceSoft Hybrid Work: We meet 3 days/month in our Co Work offices, the rest of the time you can work remotely from wherever you like!Additional informationSeniority level: Mid-Senior levelEmployment type: Full-timeJob function: Project ManagementIndustries: IT Services and IT Consulting
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