Job Title: Enterprise IT Infrastructure Specialist
This role involves designing, implementing and supporting complex enterprise-level IT systems. The ideal candidate will have expertise in modern infrastructure technologies, collaboration skills, and a solid understanding of business needs.
* Main Responsibilities:
* Design, install and configure systems technologies to meet client requirements.
* Provide expert guidance on integrating new technologies into existing infrastructures.
* Collaborate with engineering teams to deliver tailored business solutions for critical environments.
* Manage client support tickets and maintain clear communication and documentation.
* Track time against project agreements and ensure service efficiency.
* Report on project progress and participate in ongoing technical training and development.
Requirements:
* 3-4 years of experience in enterprise or managed service environments.
* Hands-on experience with Microsoft 365.
* Strong background in Intune and mobile device management.
* Proficiency with MFA and/or Single Sign-On solutions.
* Solid understanding of Windows Server and desktop operating systems.
* Proven ability to develop and maintain detailed systems documentation.
* Familiarity with change management, product lifecycles and client service best practices.