Operations Position Overview
Metrobi is a Techstars-backed startup offering local courier services across 20 major metro areas in the U.S.
This role involves monitoring ongoing delivery routes and communicating with drivers and shippers via phone and live chat. The ideal candidate will possess strong communication skills, be proficient in English, and work effectively within the Eastern US time zone (EST).
Key qualifications include experience in logistics, courier operations, call center, customer support, or account management. A detail-oriented individual who can multitask and maintain accurate records will excel in this position.