OverviewBecome a Lead Salesforce Business Analyst and work closely with clients and technical teams to analyze and optimize business processes through Salesforce solutions.You will ensure that business objectives are consistently aligned with technology capabilities, contributing your leadership to drive successful project delivery. Apply today to advance your career in a dynamic team environment.ResponsibilitiesPartner with stakeholders to collect, analyze, and document business requirementsConvert business needs into comprehensive functional and technical specifications, process flows, and diagramsAssess existing business processes to uncover inefficiencies and suggest Salesforce-driven enhancementsMap and document comprehensive business processes and workflows within the Salesforce environmentSupport the creation and execution of test plans to verify system functionality and performanceMaintain data integrity and ensure solutions meet business requirementsAct as a bridge between business and technical teams to facilitate clear communication and alignmentLead workshops, demonstrations, and training sessions for stakeholders and users on Salesforce featuresQualificationsProven experience in Salesforce consulting with over 5 years in business analysisIn-depth knowledge of Salesforce Sales Cloud, Service Cloud, and Community CloudStrong understanding of the Salesforce platform, including CPQ and configuration capabilitiesAbility to analyze and document intricate business processes and workflowsExcellent communication skills for effective collaboration between technical teams and business unitsExperience in creating and executing comprehensive test plansDetail-focused with a commitment to data accuracy and solution complianceStrong organizational and analytical problem-solving skillsEnglish proficiency at B2+ levelWe offerInternational projects with top brandsWork with global teams of highly skilled, diverse peersEmployee financial programsPaid time off and sick leaveUpskilling, reskilling and certification coursesUnlimited access to the LinkedIn Learning library and 22,000+ coursesGlobal career opportunitiesVolunteer and community involvement opportunitiesEPAM Employee GroupsAward-winning culture recognized by Glassdoor, Newsweek and LinkedIn
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