Job Opportunity
We are seeking highly skilled professionals to join our team in North America. As a key account manager, you will be responsible for managing client relationships, expansions, and renewals while leveraging technical expertise with a strategic business mindset to build strong customer connections.
The ideal candidate will have excellent communication skills, the ability to work independently, and a passion for driving business growth through customer success.
* Serve as the primary point of contact for assigned customers, ensuring seamless onboarding, training, and adoption.
* Lead discovery meetings with key users and stakeholders from customers and partners to position our platform as a core system and focus on maximizing its value.
* Build strong relationships with key stakeholders to drive engagement and long-term success.
* Identify opportunities for upselling and expansion by aligning product capabilities with customer needs.
* Analyze customer data to proactively address risks and drive retention strategies.
Key qualifications include:
Required Skills:
* Strong analytical and problem-solving skills
* Excellent communication and interpersonal skills
* Ability to work independently and manage multiple priorities
Benefits:
A rewarding career opportunity with a growing company that offers a competitive salary and benefits package.
Additional Information:
This role requires a high degree of autonomy, adaptability, and flexibility. The successful candidate will be able to navigate complex sales environments and build strong relationships with customers and partners.