About This Role
We are seeking a Community Manager to lead our online communities and help users protect their personal data. Our team is dedicated to simplifying and automating data removal, making digital privacy accessible to everyone.
Key Responsibilities
* Lead daily interactions on Reddit, X, and Discord—start conversations, reply thoughtfully, maintain guidelines, and nurture a welcoming environment.
* Organize recurring events such as AMAs, Q&As, user features, and community challenges to boost engagement and community spirit.
* Identify user sentiment trends, gather feedback, and proactively share actionable insights with Product, Support, and Marketing teams.
* Uphold community standards by moderating conversations, removing spam, managing conflict, and resolving situations with empathy.
* Track community health metrics (active users, retention, engagement) and suggest strategic improvements.
* Fully leverage moderation tools, bots, roles, and automations within Reddit and Discord to enhance user experience.
Requirements and Qualifications
* At least 1–2 years of experience managing or moderating active communities (Reddit, Discord, X, or forums).
* Strong writing and communication skills to engage and nurture active, text-based communities.
* In-depth knowledge of Reddit and Discord moderation tools, bots, and features.
* Empathy, diplomacy, and the ability to foster trust in a community environment.
* Organized, proactive, and comfortable working remotely with a startup mindset.
* Fluent in English (written & spoken).
Benefits and Opportunities
* Monthly pay: $1,000 USD/month (paid in USD)
* Healthcare stipend: Support to cover your medical or insurance needs.
* Unlimited PTO: Flexible vacation policy as long as responsibilities and goals are consistently met.
* Stock options: Opportunity to share directly in our growth.
* 100% Remote: Work from anywhere comfortably.
* Professional development: Mentorship, autonomy, and direct impact in a high-growth startup.