Senior ITOM Developer Role
We are seeking a highly skilled ServiceNow ITOM Senior Developer to join our team. As a key member of the IT operations group, you will be responsible for designing and implementing ITOM solutions using ServiceNow.
Key Responsibilities:
• Develop and maintain core ServiceNow ITOM modules, including Discovery, CMDB, and Event Management.
• Collaborate with business and technical stakeholders to align IT operations capabilities with organizational objectives.
• Continuously enhance the ServiceNow platform to ensure performance, scalability, and reliability.
Required Skills & Experience:
• Minimum 6 years of hands-on experience implementing and supporting ServiceNow ITOM modules, especially Discovery, CMDB, and Event Management.
• Strong understanding of ServiceNow CMDB structure and Event Correlation Rules.
• Solid grasp of server, network, and application architecture, with troubleshooting abilities across infrastructure layers.
• Experience with the ServiceNow database schema, tables, and data modeling.
• Proficient in Performance Analytics, email notification design, and managing complex data workflows.
• Expertise in using transform maps, data sources, and scripts for effective data import and integration.
• Skilled in developing and managing scheduled jobs, events, and automated triggers within ServiceNow.
• Experience with REST/SOAP API integrations, import sets, and custom integrations using scripted approaches.