About Pulse Labs
The best insights have a pulse At Pulse Labs, we revolutionize product development by delivering clear, actionable feedback at every stage of the product lifecycle. Backed by Google and Amazon, we provide naturalistic consumer usability testing and quality-assurance services that help top tech companies refine game-changing products in mobile, smart-home, wearables, and automotive domains.
Role Overview
We're looking for a bilingual (Portuguese / English) project-management pro with a solid technical toolkit and on-the-ground research chops to lead a fast-moving automotive UX study in São Paulo. For three months you will:
* Orchestrate day-to-day study operations
* Assist in moderating in-vehicle research sessions with local drivers
* Provide light device / IT support to keep everything (and everyone) running smoothly.
High performers may receive a full-time offer when the project wraps.
Key Responsibilities
* Project Management & Coordination
* Build and own the project plan—timelines, budget, participant milestones—working closely with the Ops Manager and UX Research Lead.
* Run stand-ups with distributed teammates (US, Brazil, India).
* Field & Research Execution
* Moderate ~2 weeks of in-vehicle sessions in São Paulo, guiding participants through tasks and capturing high-quality data.
* Translate consent forms, short surveys, and session notes between Portuguese and English.
* Technical & Logistics Support
* Prep, track, and recover equipment used to execute study.
* Troubleshoot participant hardware, connectivity, and account issues; escalate edge-case bugs to engineering via JIRA.
* Document and iterate on SOPs, and data ingestion for future Brazil-based studies.
Basic Qualifications
* Residence / Work Authorization: Based in the greater São Paulo area; legally authorized to work as an independent contractor in Brazil.
* Language: Native-level Portuguese and professional-level English (spoken & written).
* Experience:
* 3+ years in project coordination, research operations, UX research, or similar.
* Comfort diagnosing common hardware / connectivity issues (Wi-Fi, Android / iOS devices, Bluetooth peripherals).
* Tools: Google Workspace, project-management suite (Asana / JIRA), basic spreadsheets; willingness to learn our proprietary research platform.
* Soft Skills: Exceptional organization, proactive communication, unflappable in ambiguous, fast-changing environments.
Preferred Extras
* Prior automotive or in-vehicle research experience.
* Prior Team management or project coordination experience.
Contract Details & Perks
* Term: 3 months (July – September 2025), ~40 hrs/week.
* Hybrid: Remote most days; up to 2 weeks of on-site fieldwork
* Compensation: Competitive monthly contractor rate in BRL, based on experience.
Conversion Path: Strong performance may lead to an offer for a permanent role on the UX Operations team.