Account Manager Role Overview
The role of an Account Manager is crucial in driving business growth and expansion. Key responsibilities include defining goals, managing client portfolios, and executing market expansion plans.
Main objectives include:
* Establishing strong relationships with hotel clients.
* Optimizing inventory, availability, and pricing to enhance competitiveness.
* Negotiating terms to maximize conversion rates and ensure high competitiveness indexes for assigned hotels.
* Analyzing demand data and booking patterns using internal tools to align contracted products with agency network demands.
* Providing advice on online marketing and direct sales strategies.
* Identifying new business opportunities through product development, offers, or services in coordination with department heads and the Business Acceleration area.
Requirements
Candidates must have a minimum of 2–3 years of experience, education in tourism or a related field, customer orientation, negotiation skills, and an advanced level of English.
This position requires individuals who can analyze complex situations, think critically, and make informed decisions. Strong communication and interpersonal skills are also essential for building effective relationships with clients.