Role Overview:
We are looking for a highly experienced Business Systems Administrator who will serve as the primary owner and subject-matter expert for our ERP system. This individual will be fully responsible for the configuration, accuracy, day-to-day operation, and optimization of Epicor P21 across sales, inventory, purchasing, and reporting, with additional support for light accounting and bookkeeping functions. EXPERIENCE WITH EPICOR PROPHET 21 IS A MUST.
This role requires deep, hands-on P21 expertise in a wholesale or distribution environment and the ability to operate independently with minimal oversight.
Location: Remote
Role: Full-Time
Hours: Monday–Friday, 9:00 AM – 5:00 PM EST
Rate: $8/hour
Core Responsibilities:
Epicor P21 Ownership (Primary Responsibility)
•Act as the system owner and P21 subject-matter expert
•Configure, maintain, and optimize Epicor P21 to support business operations
•Own end-to-end workflows including:
•Quotes, sales orders, invoicing, credits
•Purchasing, receiving, and vendor management
•Inventory management across one or more warehouses
•Manage customer pricing structures, contracts, and margin controls
•Monitor system accuracy, data integrity, and performance
•Identify and resolve system issues, errors, and inefficiencies
•Serve as the main point of contact with Epicor support and external consultants
•Create and maintain SOPs and internal documentation for P21 processes
Inventory, Sales & Purchasing Operations
•Ensure accurate inventory levels, replenishment, and demand planning
•Oversee backorders, partial shipments, and fulfillment workflows
•Support sales and operations teams with system guidance and reporting
•Track KPIs including sales, margins, inventory turns, and order accuracy
Reporting & Data Management
•Build and maintain standard and custom P21 reports
•Deliver recurring and ad-hoc reports for leadership
•Ensure reporting accuracy for operational and financial decision-making
Light Accounting & Bookkeeping Support
•Support AR and AP workflows within P21
•Assist with invoicing, payment tracking, and PO-to-invoice matching
•Perform basic reconciliations and data reviews
•Support month-end close preparation and coordination with accountants
Required Qualifications
•Advanced, hands-on experience with Epicor Prophet 21 (P21)
•Proven experience acting as a P21 administrator or system owner
•Strong background in wholesale / distribution operations
•Deep understanding of:
•Inventory management and purchasing workflows
•Complex pricing structures and margin controls
•ERP-driven order-to-cash processes
•Experience supporting accounting functions (AR/AP, invoicing, reconciliations)
•Ability to work independently and take full ownership of systems
•Strong problem-solving and documentation skills
•Excellent attention to detail and data accuracy
Preferred / Nice to Have
•Experience with multi-warehouse or high-SKU environments
•ERP implementation, migration, or optimization experience
•Familiarity with U.S. accounting processes
•Experience training users on Epicor P21
What Success Looks Like
•Epicor P21 operates accurately and efficiently with minimal rs
•Inventory, sales, and purchasing data are consistently reliable
•Leadership has clear, timely reporting for decision-making
•The business relies on this role as the go-to expert for P21