About the Role : We are looking for a Rider Dispatch Strategy Lead to join our Fulfillment Operations team at Keeta. In this role, you will be responsible for the optimization of real-time dispatch strategies, directly driving key delivery metrics such as order completion rate and ETA. You will also be part of a fast-moving task force that pilots innovative solutions in complex, real-world delivery scenarios. What You'll Do: Take ownership of rider dispatch performance and continuously improve fulfillment KPIs (e.g., order completion rate, ETA). Design and optimize dispatch logic for a variety of scenarios, including slow food prep, order bundling, and peak-hour congestion. Lead pilot projects and experiments to identify scalable dispatch solutions for a growing delivery ecosystem. Collaborate cross-functionally with product, engineering, and data teams to align strategy and execution. Serve as a member of the Rider Task Force, driving innovation and rapid iteration in a dynamic environment. What We're Looking For 5+ years of experience in logistics operations, strategy, or dispatch optimization. Strong analytical skills, with the ability to interpret data and turn insights into action. Solid business sense and the ability to balance efficiency, cost, and customer experience. Fluent in English and capable of working in a cross-cultural, fast-paced environment. Why Join Us Be part of a core team building a new business from 0 to 1. Huge growth potential, high ownership, and flexibility. Fast experimentation culture with visible, real-world impact.