About Our Community Role
We're seeking a highly skilled and dedicated Community Manager to lead our online communities and help thousands protect their personal data.
Why This Opportunity Matters
* Make a Real Impact: Engage with users, foster trust, and maintain a welcoming environment in our online spaces.
* Startup Growth & Ownership: Contribute to shaping our community and product through your ideas and actions.
* Collaborative & Supportive Team: Work closely with passionate teammates committed to privacy and user safety.
* Remote Flexibility: Enjoy working fully remote with autonomy and mentorship.
Your Responsibilities as a Community Manager
* Community Leadership: Lead daily interactions on Reddit, X, and Discord—start conversations, reply thoughtfully, maintain guidelines, and nurture a positive atmosphere.
* Engagement Initiatives: Organize recurring events such as AMAs, Q&As, user features, and community challenges to boost engagement and community spirit.
* Community Insights: Identify user sentiment trends, gather feedback, and proactively share actionable insights with Product, Support, and Marketing teams.
* Moderation & Empathy: Uphold community standards by moderating conversations, removing spam, managing conflict, and resolving situations with empathy.
* Metrics & Growth: Track community health metrics (active users, retention, engagement) and suggest strategic improvements.
* Platform Expertise: Fully leverage moderation tools, bots, roles, and automations within Reddit and Discord to enhance user experience.
What We're Looking For
Must-Have Skills & Qualifications
* At least 1–2 years of experience managing or moderating active communities (Reddit, Discord, X, or forums).
* Strong writing and communication skills to engage and nurture active, text-based communities.
* In-depth knowledge of Reddit and Discord moderation tools, bots, and features.
* Empathy, diplomacy, and the ability to foster trust in a community environment.
* Organized, proactive, and comfortable working remotely with a startup mindset.
* Fluent in English (written & spoken).
Nice-to-Have Qualifications
* Experience managing virtual community events (AMAs, webinars, etc.).
* Background in journalism, digital communication, or privacy-related fields.
* Familiarity with platforms such as Telegram, Slack, or Facebook Groups.
* Proven ability in creating engaging community content (guides, FAQs, spotlights).
* Previous experience in startups or tech-oriented communities.
Compensation & Benefits
* Monthly Pay: $1,000 USD/month (paid in USD)
* Healthcare Stipend: Support to cover medical or insurance needs.
* Unlimited PTO: Flexible vacation policy ensuring responsibilities and goals are consistently met.
* Stock Options: Opportunity to share directly in our growth.
* 100% Remote: Work from anywhere comfortably.
* Professional Development: Mentorship, autonomy, and direct impact in a high-growth startup.