Job Title: Servicenow Developer
Job Description:
We are seeking a highly skilled Servicenow Developer to join our team. As a key member of our development team, you will be responsible for designing, developing, and implementing ITSM workflows and modules that meet the needs of our organization.
In this role, you will work closely with our business analysts and stakeholders to deliver solutions that align with our business objectives. You will also be responsible for platform administration tasks, including user management, roles, and permissions.
You will have the opportunity to work on various projects, from simple modifications to complex customizations, and collaborate with cross-functional teams to ensure seamless integration.
The ideal candidate will have a strong background in Servicenow development, with experience in JavaScript, Glide API, and Servicenow scripting. Proficiency in HTML, CSS, and REST/SOAP integrations is also required.
Required Skills & Qualifications:
* 3-5 years of Servicenow development experience with ITSM focus
* Experience with platform administration and configuration
* Proficient in JavaScript, Glide API, and Servicenow scripting
* Familiarity with ITIL processes and best practices
* Excellent verbal and written communication skills
* Ability to establish strong relationships internally and externally
* Experience with Agile methodologies and DevOps practices
* Excellent problem-solving and communication skills
* Experience with AI, Virtual Agent, and Robot Process Automation (RPA)
Desired Certifications:
* Certified System Administrator (CSA)
* Certified Application Developer (CAD) (preferred)