Product Sales Expert - Search
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About Us
We are Insider, a B2B SaaS company that drives growth for its clients around the world. We are the #1 AI‑native platform for Customer Experience and Marketing, offering marketers a single platform to deliver unique experiences per person, drive profitable growth, and unleash peak productivity and efficiency. Our platform connects data across channels, predicts future behavior with AI, and individualizes experiences from a single platform.
We have just celebrated our $500M Series E funding round, led by General Atlantic. Prior rounds include an $X Series D that unlocked unicorn status. We are backed by top‑notch investors including Sequoia Capital, QIA, Riverwood, and Endeavor Catalyst, and trusted by 1200+ brands from high‑growth startups to Fortune 500 companies such as Samsung, Coca‑Cola, Nike, L’Oreal, Singapore Airlines, Virgin, Nestle, Nissan, Lenovo, Puma, IKEA, Allianz, Domino’s, CNN and many more.
In addition to these achievements, Insider was honored as one of the only woman‑founded, women‑led B2B SaaS unicorns in the world achieving $200M in CARR (Committed Annual Recurring Revenue). We have earned recognition in The Forrester Wave for Cross‑Channel Campaign Management 2021, IDC MarketScape 2023 Assessment, and G2’s 2024 Software Awards.
Our corporate social responsibility initiatives—100Projects SheCodes, SheLeads, and SheMarkables—commit to scaling community impact across 27+ countries in health, education, farming, animal rights, and women in STEM representation.
About The Role
We’re hiring a Product Sales Expert - Search to spearhead growth for Insider’s Eureka and Shopping Agent products – next‑generation AI‑powered search and discovery solutions that help customers find what they love faster.
In this dual‑capacity role, you’ll:
* Operate as the Account Executive (AE) for new customer acquisition, leading the entire sales process for Search‑related opportunities.
* Act as an overlay specialist with Account Directors (ADs) to identify and close expansion opportunities within Insider’s existing client base.
* Drive adoption of Insider’s Search solutions across enterprise accounts through consultative sales and product evangelism.
Key Responsibilities
* 1. New Business (AE Motion):
o Own end‑to‑end sales cycle for new logo acquisition for the Search product.
o Build and manage a strong pipeline through prospecting, outbound, and industry mapping.
o Conduct product demos, craft tailored proposals, and lead negotiations to close deals.
o Collaborate with marketing to run targeted campaigns and events to generate leads.
* 2. Expansion (Overlay Motion):
o Partner with Account Directors to identify, prioritize, and close cross‑sell / upsell opportunities within existing customers.
o Bring deep product expertise to customer conversations, driving incremental value realization and adoption.
o Co‑own forecasting and deal strategy for Search opportunities inside large multi‑solution deals.
* 3. Collaboration & Market Development:
o Work closely with Solution Consultants on multi‑product or enterprise‑wide opportunities.
o Partner with Product and Marketing to refine regional messaging and competitive positioning.
o Provide continuous market feedback on emerging Search trends, competitive landscape, and customer needs.
Qualifications
* 2+ years of SaaS or enterprise sales experience, ideally in CX, AI, or conversational platforms.
* Demonstrated success in both new business acquisition and expansion selling.
* Deep understanding of chatbots, automation workflows, or support agent platforms.
* Ability to articulate business value to senior executives and technical stakeholders alike.
* Proven hunter mindset, self‑driven, and able to manage complex deal cycles independently.
* Fluent in English; proficiency in regional languages is an added benefit.
Benefits
* Performance metrics: attainment of Search‑specific quota (both new business and cross‑sell) and growth in Search adoption within enterprise accounts.
* Compensation: base salary plus commission tied to ACV attainment, with direct quota credit for new business and overlay quota credit for expansion deals.
* High‑impact variable structure rewarding full ownership of pipeline and execution.
We provide equal opportunity in a zero‑discrimination workplace and welcome everyone without regard to sex, race, color, nationality, religion, gender identity, sexual orientation, disability status, citizenship or marital status.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
Seniority level
Not Applicable
Employment type
Full‑time
Job function
Sales and Business Development
Industries
Software Development
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