BotCity is a pioneering hyperautomation platform backed by notable investors including Y Combinator and Softbank.
Specializing in RPA and AI, we provide advanced governance, orchestration, and developer tools to enable enterprises to scale their automation initiatives effectively.
With a philosophy that automation projects are software projects, we advocate a high-code approach, primarily using Python.
Serving over 1,000 companies across 73 countries, BotCity has established a strong global presence with implementation partners worldwide.
In 2024, we were celebrated on G2.com as one of the world's top 25 emerging platforms alongside industry giants like MidJourney, WhatsApp Business, and Slack.
Recognized by Endeavor as a ScaleUp in 2023, and growing at a double-digit monthly rate, our dynamic teams are located across Brazil, the US, and Europe.BotCity has been widely recognized for its excellence in Automation Experience in the RPA and Automation industry.
As part of this team, the Business Analyst will be responsible for driving value for BotCity and its customers by analyzing business needs, identifying opportunities, and developing solutions that enhance our product offerings while ensuring efficient project delivery and customer satisfaction.About the RoleResponsibilitiesBe assigned to BotCity customers.Analyze and document business requirements, processes, and workflows to identify areas for improvement and automation opportunities.Collaborate with stakeholders to gather, validate, and document business requirements, ensuring alignment with organizational goals.Create detailed functional specifications, user stories, and process documentation to guide development and implementation.Facilitate communication between technical and non-technical stakeholders, ensuring requirements are clearly understood and implemented.Conduct business process analysis and mapping to identify inefficiencies and recommend solutions.Work closely with product management to translate business needs into product features and enhancements.Develop and maintain project documentation, including requirements documentation, process flows, and user guides.Participate in testing activities to ensure solutions meet business requirements and quality standards.Monitor and report on project progress, risks, and issues to stakeholders.Support change management initiatives by creating training materials and conducting user training sessions.Perform data analysis and create reports to support decision-making and process improvement.Collaborate with cross-functional teams to ensure successful implementation of solutions.RequirementsBachelor's degree in Computer Science, Administration, or related fields.Proven experience as a Business Analyst.Hands-on expertise with SaaS products.Proficient in MS Office/Excel, Google Suite, Notion, and Slack.Knowledge of Agile methodologies.Advanced English proficiency.Excellent stakeholder communication skills.Prior experience in early-stage, high-growth, fast-paced startup environments.RPA automation knowledge.Nice to HaveExperience working with BotCity products.Experience providing technical support to global teams.Ability to create and deliver technical training materials and user guides.Spanish - Advanced proficiency.
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