Act as the onsite Manufacturing SME, owning day‑to‑day MES support on the shop floor. Provide hands‑on L2/L3 support during Testing, Validation, and Go‑Live phases, ensuring minimal production disruption. Support the deployment and stabilization of MES, .NET, and Java applications on the shop floor by diagnosing and resolving production issues across UI, workflows, integrations, equipment interfaces, and databases. Work collaboratively with plant users, IT/OT teams, and offshore AMS teams to ensure fast issue resolution. Validate MES workflows, business rules, and integrations against real manufacturing processes, and identify process improvement opportunities while recommending system enhancements based on shop‑floor observations.
Principais Responsabilidades:
* Hands‑on experience supporting MES / Manufacturing / Digital applications in production‑critical plant environments.
* Strong ability to stabilize, support, and improve high‑availability manufacturing systems during live production.
* Primary technical skills: · C# / .NET or Java (JSF, Spring Boot) with hands‑on experience supporting or enhancing enterprise applications.
* Good understanding of manufacturing workflows, MES integrations, and shop‑floor operations, including ERP and equipment interfaces.
* Strong communication and stakeholder management skills, with confidence to work directly with plant users as an onsite SME
Good to have:
* Secondary technical skills: · VB.NET, JavaScript, HTML5, CSS, React, REST APIs, Web Services
* Experience with SSIS, SSRS, Windows Services, and batch / background jobs.
* Exposure to MES tools and legacy manufacturing systems
* Working knowledge of SQL Server and basic Python scripting for support or analysis.
* Understanding of MES data models, reports, workflows, and performance tuning.
* Familiarity with IT/OT concepts (PLC, OPC, shop‑floor connectivity) at a functional level.
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What do we offer?
* TCS Benefits – Brazil:
* Health insurance
* Dental Plan
* Life insurance
* Transportation vouchers
* Meal/Food Voucher
* Childcare assistance
* Gympass
* TCS Cares – free 0800 that provides psychological assistance (24 hrs/day), legal, social and financial assistance to associates
* Partnership with SESC
* Reimbursement of Certifications
* Free TCS Learning Portal – Online courses and live training
* International experience opportunity
* Discount Partnership with Universities and Language Schools
* Bring Your Buddy – By referring people you become eligible to receive a bonus for each hire
* TCS Gems – Recognition for performance
* Xcelerate – Free Mentoring Career Platform
* Tata Consultancy Services is an equal opportunity employer, our commitment to diversity & inclusion drives our efforts to provide equal opportunity to all candidates who meet our required knowledge & competency needs, irrespective of any socio-economic background, race, color, national origin, religion, sex, gender identity/expression, age, marital status, disability, sexual orientation or any others. We encourage anyone interested to build a career in TCS to participate in our recruitment & selection process.
* At Tata Consultancy Services we promote an inclusive culture, we always work for equity. This applies to Gender, People with Disabilities, LGBTQIA+, Religion, Race, Ethnicity. All our opportunities are based on these principles. We think of different actions of inclusion and social responsibility, in order to build a TCS that respects each person. Our motto is Inclusion without exception.
At TATA Consultancy Services we promote an inclusive culture, we always work for equity. This applies to Gender, People with Disabilities, LGBTQIA+, Religion, Race, Ethnicity. All our opportunities are based on these principles. We think of different actions of inclusion and social responsibility, in order to build a TCS that respects individuality. Come to be a TCSer!