Enthuse customers and provide best experience through best in class hardware, software and technical support servicesContact us directly if you have any questions about this open job position18 months of IT experience (or equivalent)Ability to build relationshipsExperience in OS, Apps and H/W installation and troubleshooting depending on project productsCertifications that demonstrate competency in enterprise IT (A+, etc.) are a plus2+ years of experience as a Deskside Support TechnicianAbility to handle tickets and service requests with professionalism and efficiencyHandle inbound calls and answer questionsTroubleshoot and document steps performed to resolve challenges with hardware, software and application issues in a ticketing systemBe part of usHemmersbach provides IT infrastructure services in more than 190 countries with 50 own subsidiaries. We deliver exclusively for the leading companies in the IT industry. We go the extra mile – we not only simply enthuse our customers, but also make the world a better place: 20% of our profits go into our Direct Actions Hemmersbach Rhino Force and Hemmersbach Kids’ Family. That’s why Hemmersbach is The Social Purpose IT CompanyBuddy programHealth/Medical insuranceInternal career development programInternational job opportunitiesOnboarding programWe are an equal opportunities employer and welcome applications from all qualified candidates
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