We are seeking a seasoned Account Manager to join our dynamic team, where you will be responsible for fostering strong relationships with clients and ensuring the successful execution of marketing campaigns.
As an Account Manager, you will be at the forefront of client relationships, guaranteeing seamless campaign execution and delivering exceptional results. Your key responsibilities will include:
* Effective Communication: You will work closely with teams and clients to maintain clear and consistent communication, aligning with client expectations and campaign goals.
* Client Meetings: Lead discussions on results, strategies, and tasks, conducting meetings in English to ensure client satisfaction and campaign success.
* Client Success Ownership: Take charge of client satisfaction, working proactively to ensure their campaigns exceed expectations.
* Support for Media Buyers: Provide essential support to media buyers, empowering them with necessary tools and resources for client triumphs.
* Portfolio growth and Client Retention: Focus on building strong relationships with clients to grow their portfolio and ensure long-term retention.
The ideal candidate should possess:
* A Bachelor's degree in Marketing, Business Administration, or a related field.
* A deep understanding of digital marketing services, including SEO, PPC, social media, and content marketing.
* At least 1 year of experience as an Account Manager in agencies, demonstrating a track record of customer satisfaction and expertise in managing multiple accounts.
* Exceptional interpersonal and relationship-building skills, capable of fostering strong connections with clients and team members.
* Proficiency in multitasking and prioritizing in a fast-paced environment, ensuring all client needs are met timely.
* Problem-solving and negotiation skills.
* Fluency in English, enabling you to lead client meetings and discussions with ease.
We offer:
* A 100% remote work arrangement.
* A monthly performance-based bonus.
* Remunerated leave (2 weeks of annual vacation + public holidays).
* Maternity and paternity leave (4 months and 3 weeks respectively).
* An anniversary gift.
* Free English classes.
* An individual professional development program.
* A collaborative and innovative work environment.
We value people above all else. We believe that a happy and motivated team is the key to delivering high-performance results. Our culture is guided by the motto 'Work Smart and Be Nice' – we combine intelligence in our work with kindness in our relationships, creating an atmosphere where freedom and responsibility go hand-in-hand to drive personal and professional growth.