We Are Hiring a Digital Account Manager
This is an exciting opportunity to join our team as a Digital Account Manager. As a key member of our digital marketing team, you will be responsible for managing client relationships and delivering successful digital campaigns.
About the Role
As a Digital Account Manager, you will act as the strategic liaison between clients and our internal teams. You will ensure that all campaigns are executed smoothly, aligned with client objectives, and effectively meet their needs.
Key Responsibilities:
* Build and Maintain Strategic Relationships: Build and maintain strong relationships with clients, ensuring long-term satisfaction and growth.
* Campaign Execution: Coordinate with internal teams to execute digital campaigns, including media, creative, performance, branding, and more.
* Strategic Recommendations: Provide strategic recommendations based on client goals and market context.
* Campaign Performance: Monitor campaign performance, prepare reports, and proactively optimize as needed.
* Upsell/Cross-sell Opportunities: Identify opportunities to maximize client value.
* Contract Management: Manage contracts, budgets, timelines, and deliverables with transparency and accountability.
Requirements:
* Experience: Minimum 3 years of experience as an Account Manager in an agency or digital/SaaS environment.
* Communication Skills: Excellent communication skills in English and Vietnamese.
* Digital Ecosystem Understanding: Strong understanding of the digital ecosystem, including paid media, CRM, automation, SEO, analytics, and more.
* Data-Driven Mindset: Data-driven mindset with the ability to extract insights and translate them into strategic actions.
* Time Management: Strong time management and multitasking capabilities.
* Proactive Attitude: Proactive attitude, solution-oriented mindset, and genuine passion for digital marketing.
Why Work with Us:
1. Flexible Remote Working: Flexible remote working model ideal for experienced freelancers looking for long-term partnerships.
2. Collaborative Team Culture: Collaborative, high-performance team culture with space for growth and creativity.
3. Clear Growth Path: Clear growth path – if you're good, we'll make sure you grow even further.