**Job Description**
Ferring Pharmaceuticals is a global company that helps people build families and live better lives. Our team of scientists, entrepreneurs, and innovators work together to bring scientific advances in reproductive and women's health, gastroenterology, and urology to patients around the world.
As a Quality Assurance Specialist at Ferring, you will be responsible for ensuring that our products meet defined quality standards and perform as intended throughout all phases of the production lifecycle.
Your day will be filled with:
* Approving or rejecting finished products and reviewing batch release documentation in accordance with product registrations and GMP standards.
* Assessing temperature data during product transportation and determining the final disposition of each shipment, including evaluating excursions using product stability data.
* Conducting internal audits and self-inspections; supporting health authority and corporate inspections.
* Managing change control processes, action plans, and Change Control Committee (CCC) meetings; tracking related KPIs and follow-ups.
* Preparing and reviewing Standard Operating Procedures (SOPs); supporting the document management system.
* Organizing and delivering GMP training sessions; managing quality KPIs and ensuring continuous improvement.
* Overseeing quality integration and onboarding of new employees.
* Qualifying and managing customer-related activities impacting GMP compliance.
**Quality Systems & Documentation**
* LMS - Key User:* Support users by clarifying doubts and helping implement improvements; report system issues to global teams and monitor progress.
* TrackWise - Key User:* Create user profiles and request system/module access for new employees.
**Document Controller & Documentation Support**
Draft, review, and update controlled documents according to deadlines or regulatory updates. Ensure process alignment with business purposes; approve validity extensions and obsolescence.
Promote global policies and procedures locally, ensuring timely and proper implementation.
**Complaint Management (Local Complaint Coordinator - LCC)**
Manage all product quality complaints in coordination with global teams, healthcare professionals, and regulatory authorities. Ensure timely, effective complaint handling and support manufacturers with investigations.
Provide guidance to internal staff and local partners on managing quality complaints. Monitor and report complaint-related KPIs.
**Requirements**
We are looking for a candidate with a university degree and scientific background, with a minimum of 5 years' experience in the pharmaceutical industry, specifically in QA and validation.
Good communication and interpersonal skills are essential, as well as fluency in English, both written and spoken.
**Benefits**
At Ferring, we believe in creating an inclusive and diverse workplace where everyone has equal opportunities and mutual respect.
Our benefits package includes parental leave for both birthing and non-birthing parents, extended support on family building journey, and more.
Join us and be part of a team that makes a difference in the life of millions of people.