ServiceNow Developer Position
We are seeking a skilled ServiceNow developer to support and enhance our IT platform. The ideal candidate will have in-depth knowledge of ITSM processes, CMDB, Discovery, Integrations, and related modules.
Key Responsibilities:
* Develop and maintain ITSM workflows and modules
* Perform platform administration tasks including user management, roles, and permissions
* Assist in integrations and customizations as needed
* Collaborate with business analysts and stakeholders to deliver solutions
* Participate in testing and deployment activities
* Ensure best practices in coding, testing, and deployment
* Troubleshoot and resolve platform issues
* Maintain documentation for development and configuration
Required Skills & Qualifications:
* 3-5 years of ServiceNow development experience with ITSM focus
* Experience with platform administration and configuration
* Proficient in JavaScript, Glide API, and ServiceNow scripting
* Familiarity with ITIL processes and best practices
* Proficient in JavaScript, HTML, CSS, Glide API, REST/SOAP integrations, and ServiceNow scripting
* Excellent verbal and written communication skills
* Ability to establish strong relationships internally and externally
* Experience with Agile methodologies and DevOps practices
* Excellent problem-solving and communication skills
* Experience with AI, Virtual Agent, Robot Process Automation (RPA)
Certification Preferences:
* Certified System Administrator (CSA)
* Certified Application Developer (CAD) (preferred)