Service Desk Engineer Role
We are seeking a highly skilled and customer-focused Service Desk Engineer to join our team.
* Provide timely and effective support via email, phone, and remote tools.
* Diagnose and resolve complex issues involving cloud-based applications and platforms.
* Log, track, and manage incidents and service requests across various systems.
The ideal candidate will have strong proficiency in tools such as Salesforce, Slack, and Office 365.