Monday, January 20, 2025Description:You are the initial welcome party for all our lodging guests, providing one of the first impressions of Panorama for all our guests.
A friendly, efficient, and outgoing personality is critical for this position.Essential Functions:Register guests, maintain accurate guest bills, and create reservations as needed.Assist with guest questions and problems.Answer hotel switchboard in a professional and friendly manner.Maintain key security and coordination of dispersed keys.Promote resort principles and guest service philosophies.Sell accommodations, services, and resort amenities.Reconcile cash, receipts, and $500 float.Follow all emergency procedures.Maintain a clean and healthy work environment and lobby area.Other duties as required.Experience/Requirements:Previous Front Desk experience an asset.Post high school education preferred.Experience with SMS Lodging systems preferred.Able to maintain composure when dealing with irate guests/employees.Knowledge of resort, area, and services.Must be able to lift 50 lbs.Must be able to work evenings and weekends.Location: Panorama Mountain Village, 2030 SUMMIT DRIVE, PANORAMA, British Columbia, Canada
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