Technical Program Manager Job Description
Delivering projects on time, within scope and budget is crucial in this role.
* Ensure project scope is well understood and documented through close collaboration with customer stakeholders.
* Lead cross-functional teams across technologies fostering a productive work environment.
* Maintain regular updates to customer stakeholders via WSRs.
Key responsibilities include:
* Conduct MBRs and QBRs effectively.
* Achieve high levels of customer satisfaction.
* Identify and mitigate potential risks in projects proactively.
* Meet SLAs and avoid service penalties.
Required Skills and Qualifications:
* Bachelor's or Master's degree in Computer Science, Information Technology or related field.
* Experience in software development project management including onshore/Nearshore/offshore models.
* Excellent communication, interpersonal and thought leadership skills.