Mainframe Operations Support Specialist
Responsibilities
* Provide full technology stack planning, administration, and support for Client's Mainframe environment, including z/OS, Db2, CICS TS, MQ, and ISV software
* Monitor system health, schedule jobs (Autosys), and manage batch execution processes
* Manage disk and tape systems including virtual tape libraries
* Assist in ensuring Service Now CMDB is refreshed and updated so that it can be utilized for mainframe capacity planning
* Perform incident management, change implementation, and recovery procedures
* Administer mainframe security via RACF and perform regular performance tuning
* Provide operational and disaster recovery support for mainframe environments
* Manage software lifecycle, ensure compliance (NERC/CIP/SOX), and support application- and system-level tasks
* Manages physical mainframe hardware, including vendor access
* Execute diagnostics and support network configuration for mainframe component
Technologies/Tools
* IBM z/OS
* IBM RACF
* IBM CICS
* IBM MQ
* Db2
* ServiceNow
Education and Experience
* Bachelor’s degree in Information Technology or equivalent experience preferred.
* Preferably to have relevant industry certification required.
* Experience with mainframe operations and related system processes
* Familiarity with infrastructure service level agreements (SLAs)
* Proficiency in proactive system health monitoring and performance tracking tools
* Advanced/ Fluent English