Job Title: Service Delivery Lead
We're seeking an experienced professional to oversee the efficient delivery of our services.
* Key Responsibilities:
1. Develop and maintain a comprehensive on-call and coverage plan to ensure all critical skills are available when needed (initially weekdays, evolving to full 24/7 where required).
About the Role:
The ideal candidate will have a proven track record in service operations, with excellent communication and leadership skills. This is an exciting opportunity for someone looking to take ownership of our service delivery and make a real impact.