We help the world run better At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from. What you’ll do - Craft User-Centric Content: Create, design and test user assistance content like UI texts, documentation, in-app help content, that guides users, reduces friction and empowers them - Collaborate Cross-Functionally: Work closely with UX designers, product managers, and developers to integrate content seamlessly into the user experience, exchanging feedback on content structure, interaction design and assistance needs - Maintain Content Quality: Regularly audit and update content to ensure it remains accurate, relevant, and aligned with evolving product features and business goals - Champion Content Best Practices: Advocate for and implement content standards and best practices across the product team The Role What you bring - Experience in content design, UX writing, and user assistance is a plus, as well as a strong ability to simplify complex information - Excellent writing and editing skills with a focus on clarity, consistency, and user-centric content - Ideally first-language proficiency in English or excellent written and spoken English - Proficiency with content management systems (CMS) and familiarity with the DITA standard is a plus - Strong organizational skills, with the ability to manage multiple projects and deadlines in a fast-paced environment - A keen eye for detail and a passion for creating truly engaging and helpful content to meet our users’ needs Meet your team We are a team of diverse colleagues collaborating across countries and time zones to bring the very best in User Assistance to all SAP Ariba users. Bring out your best We win with inclusion SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone - regardless of background - feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world. EOE AA M/F/Vet/Disability: Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability. Requisition ID: 413222 | Work Area: Software-Design and Development | Expected Travel: 0 - 10% | Career Status: Professional | Employment Type: Regular Full Time | Additional Locations: LI-Hybrid.