Key Responsibilities and Deliverables
As a Technical Program Manager/Delivery Manager, you will be responsible for managing delivery across all technological tracks.
* Manage projects to ensure timely completion, within scope.
* Work closely with stakeholders to understand project scope and document it according to defined standards.
* Lead teams across technologies and foster collaboration and productivity.
* Ensure quality control procedures and high standards in delivery.
Essential responsibilities include:
* Meeting SLAs and avoiding service penalties.
* Driving continuous improvement initiatives to enhance project delivery processes.
* Utilizing effective conflict resolution and negotiation tactics.
* Establishing and monitoring performance metrics for team members.
Our ideal candidate should have experience in project management, leadership skills, technical expertise, and excellent communication skills.