About the Role
Metrobi is a Techstars-backed startup providing local courier services in 20 major metro areas across the U.S.
Operational Specialist Job Description
This role focuses on monitoring ongoing delivery routes and communicating with delivery drivers and shippers over the phone and live chat. The ideal candidate will have experience in logistics, courier operations, call center, customer support, or account management.
Key Responsibilities:
* Monitor delivery routes and communicate with drivers and shippers.
The successful candidate will possess excellent communication skills and be able to work effectively in a fast-paced environment. Proficiency in English is required, and the ability to work based on the Eastern US time zone (EST) is necessary for this role.
We are looking for a skilled professional who can excel in this position and contribute to our team's success.
Requirements:
* Excellent communication and problem-solving skills
* Ability to work in a fast-paced environment
* Proficiency in English
* Able to work based on the Eastern US time zone (EST)
We offer a dynamic and supportive work environment that encourages growth and development. If you are a motivated and experienced professional looking for a new challenge, we encourage you to apply.