SAP Technical Lead
Job Title: SAP Technical Lead
About the Role
The primary role of this position is to serve as a technical expert in the implementation and maintenance of SAP systems. The successful candidate will be responsible for ensuring the smooth operation of existing SAP environments, while also contributing to the development and execution of projects that improve our clients' business processes.
Responsibilities:
* Ensure SLA adherence and process compliance (ITIL awareness)
* Mentor and train team members on best practices and technologies
* Handle tickets, perform root cause analysis, and troubleshoot technical issues related to SAP systems
* Lead installation, configuration, migration, and upgrade activities for SAP systems
* Define and enforce operational processes to maximize system uptime and manage BASIS activities effectively
* Collaborate with functional teams on cutover strategies and post-implementation support for SAP projects
Required Skills and Qualifications:
Technical skills are highly valued in this position, including but not limited to:
* Extensive knowledge of SAP systems and their various components, such as server installation/configuration, ABAP, Java, and NetWeaver
* High Availability setup expertise in Unix and Windows environments
* SAP BASIS server administration and RCA skills for escalated issues
* Ability to set up and maintain Kickstart environments
* End-to-end SAP lifecycle implementation experience for global clients
* Understanding of SAP version and EHP upgrades, performance tuning, capacity planning, and troubleshooting across app, DB, and OS levels
* Knowledge of NetWeaver components, including EP, PI, BI, ECC, CRM, SRM, SolMan, TREX, and MDM
* Experience with Oracle DB, BRTools, SAP HANA DB, Sybase ASE, Linux/Windows admin
Additionally, excellent verbal and written communication skills, strong documentation and MS Office skills (Project, Visio), customer-centric mindset with high adaptability, and ability to manage unforeseen situations and drive value are highly desirable.
Preferred certifications include SAP BASIS, NetWeaver, Solution Manager, and OS/DB Migration.