Job Title: Operational Specialist
About the Role
This position plays a vital role in our logistics operations. We are seeking an experienced professional to join our team as an operational specialist.
Key Responsibilities:
* Monitoring ongoing deliveries and providing support to delivery drivers and shippers over the phone and live chat.
Requirements:
To be successful in this role, you will need:
* Excellent English language skills.
* The ability to work based on Eastern US time zone (EDT).
* Relevant experience in logistics, courier operations, call center, or customer support.
Why Join Us?
At [Company Name], we offer a dynamic and supportive work environment that fosters growth and development. If you have a passion for logistics and delivering exceptional results, we encourage you to apply for this exciting opportunity.
Our company is dedicated to making a positive impact in the communities we serve. We pride ourselves on being a trusted partner to our customers, and we're committed to building strong relationships with our stakeholders.
We believe in providing our employees with the tools and resources they need to succeed. That's why we invest in ongoing training and development programs, ensuring that our staff stay up-to-date with the latest industry trends and best practices.