Role Summary
The role is a Fixed Income & Rates Technology Specialist supporting mission-critical front-office trading platforms during LATAM trading hours (GMT-6). The position combines Production Support, QA Testing, and L2 Engineering, with primary focus on live trading support and secondary involvement in testing and engineering activities.
Location: São Paulo, SP, Brazil (Avenida Presidente Juscelino Kubitschek, 2235)
Key Responsibilities Provide front-office production support for Fixed Income products (Bonds, Swaps, Inflation-linked instruments). Act as the main point of contact for traders and business users, owning incidents from triage through resolution. Perform root cause analysis across the full trade lifecycle and implement workarounds during live trading. Conduct functional, regression, and integration testing, including P& L and risk validation. Manage defects and test cases using Jira/Xray. Support application delivery, minor enhancements, bug fixes, and proactive monitoring.
Required Skills & Knowledge Strong Fixed Income markets expertise (Bonds, Swaps, Credit, Govies, Futures). Experience with front-office trading systems, e Trading and OTC workflows. Solid understanding of pricing, risk, and market data feeds. Ability to communicate clearly with traders under pressure.
Exposure to SQL, scripting, log analysis, and basic programming (Python/Java/JS). Familiarity with cloud, microservices, messaging systems, and databases is a plus.
Work Environment Hybrid and flexible setup Collaboration with global trading, quant, and engineering teams
On-call rotation for critical production support