IT Systems Specialist
KEY EXPECTED ACHIEVEMENTS
Design
- Participate in architectural design, system specifications, cost, and timeline estimation for the different implementations
- Participate in the recommendation of solutions and/or changes to improve performance, stability, functionality, or system management processes
- Design and develop new IT solutions in collaboration with other project teams
Implementation
- Contribute to the implementation of new products and ensure the integration of newer concepts to stay up to date with industrial standards
- Participate in defining test strategy and perform product testing to ensure the product quality is maintained
- Collaborate with the different project teams to implement solutions utilizing industry best practices to ensure usability, scalability, and maintainability
- Enforce security best practices
Run & Maintain
- Day to day administration including performance tuning and ensure system availability
- Provide support to technical queries and assist with user incidents
- Monitor the health of the systems and proactively investigate or resolve potential issues that could put the business operation at risk
- Participate in the maintenance and patching of the environment to ensure the security, compliance, and stability of the solutions
- Provide support outside of business hours for the different activities that requires it. Be available on call to provide 24/7 emergency support to the business
EXTERNAL CANDIDATE PROFILE
- Bachelor's Degree in Computer Science, Information Technology or equivalent from a recognized university;
- 3-5 years minimum IT experience;
- Technical culture in DB administration, System Administration, or infrastructure/operations;
- Experience in managing a complex landscape, troubleshooting, and problem resolving skills;
- Strong knowledge of MS SQL DB and related tools;
- knowledge of Oracle DB;
- Experience in SUSE Linux/windows server;
- Self-driven and solution-oriented;
- Excellent communication skills in both English & Sinhala
The Global IT team in Colombo includes over 100+ achievers, authentic and industrious people from different backgrounds. In this role, you collaborate closely with your team members.