We are seeking a highly skilled Video Delivery Specialist to join our team.
Job Description:
Provide technical assistance and identify issues related to video delivery on various platforms. Analyze root causes and resolve service tickets according to standard operating procedures. Develop custom Python scripts to simulate app launch, login, and playback behavior.
Triage complex issues across various applications responsible for video delivery. Set up dashboards and configure alerts to monitor the health of the ecosystem.
Key Responsibilities:
* Technical assistance and issue spotting
* Root cause analysis and service ticket resolution
* Python scripting and app simulation
* Triage of complex issues
* Dashboards setup and alert configuration
* Ecosystem monitoring
About This Role:
This is an exciting opportunity to work with cutting-edge technology and contribute to the success of our video delivery services. If you have a passion for troubleshooting, problem-solving, and improving processes, we want to hear from you.
What We Offer:
* A dynamic and supportive work environment
* Opportunities for professional growth and development
* A competitive salary and benefits package