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Community director: online engagement specialist

Viana (ES)
beBee Careers
Anunciada dia 14 junho
Descrição

About Community Leadership

We are seeking an experienced Community Manager to lead our online communities and help users protect their personal data.

Why Lead Our Community?

* Making a Real Difference: As a Community Manager, you will engage with thousands of users daily, fostering a welcoming environment and leading discussions on Reddit, X, and Discord.
* Startup Growth & Ownership: Your ideas and actions will directly shape our community, driving growth and improvement.
* Collaborative & Supportive Team: You will work closely with passionate teammates committed to user safety and privacy.
* Flexible Work Environment: Enjoy working fully remote with a high degree of autonomy and mentorship.

Your Role as a Community Manager

* Community Insights: Identify user sentiment trends, gather feedback, and share actionable insights with Product, Support, and Marketing teams.
* Engagement Initiatives: Organize recurring events such as AMAs, Q&As, user features, and community challenges to boost engagement and community spirit.
* Moderation & Empathy: Uphold community standards by moderating conversations, removing spam, managing conflict, and resolving situations with empathy.
* Metrics & Growth: Track community health metrics (active users, retention, engagement) and suggest strategic improvements.
* Platform Expertise: Leverage moderation tools, bots, roles, and automations within Reddit and Discord to enhance user experience.

Requirements & Qualifications

* Experience: At least 1–2 years of experience managing or moderating active communities (Reddit, Discord, X, or forums).
* Skills: Strong writing and communication skills to engage and nurture active, text-based communities. In-depth knowledge of Reddit and Discord moderation tools, bots, and features.
* Perspectives: Empathy, diplomacy, and the ability to foster trust in a community environment.
* Flexibility: Organized, proactive, and comfortable working remotely with a startup mindset.
* Languages: Fluent in English (written & spoken).

Benefits & Perks

* Monthly Pay: $1000 USD/month
* Healthcare Stipend: Support to cover your medical or insurance needs.
* Unlimited PTO: Flexible vacation policy as long as responsibilities and goals are consistently met.
* Stock Options: Opportunity to share directly in our growth.
* Remote Work: Work from anywhere comfortably.
* Professional Development: Mentorship, autonomy, and direct impact in a high-growth environment.

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