Key Account Manager Job Description
We are seeking a skilled Key Account Manager to join our dynamic team. As a Key Account Manager, you will play a crucial role in managing strategic partnerships and fostering long-term client relationships.
Job Responsibilities
1. Develop and Manage Strategic Relationships: As the primary point of contact for key clients, you will be responsible for developing and managing strategic relationships that drive business growth.
2. Represent Our Portfolio of Products: You will represent our full portfolio of products and communicate upcoming game releases and opportunities to our clients.
3. Coordinate Promotional Campaigns: Working closely with internal teams, you will plan and execute successful promotional campaigns that meet our clients' needs.
4. Analyse Campaign Performance: You will analyse campaign performance and proactively address any issues to ensure maximum client satisfaction.
5. Identify Evolving Client Needs: You will identify evolving client needs and deliver tailored solutions aligned with our business objectives.
6. Resolve Customer Issues: You will efficiently resolve customer issues and implement improvements based on root-cause analysis.
Requirements
* Experience: 3–5 years' experience in account management in the online B2B iGaming sector.
* Success in Building Relationships: Proven success in building and growing client relationships in a commercial setting.
* Analytical and Problem-Solving Skills: Strong analytical, strategic thinking, and problem-solving skills.
* Communication and Presentation Abilities: Excellent communication and presentation abilities.
* Language Proficiency: Fluent in English; Portuguese proficiency is a strong asset.
* Software Proficiency: Proficient in Microsoft Office (Excel, PowerPoint); Power BI experience is a plus.
What We Offer
We offer a competitive salary and benefits package, as well as the opportunity to work with a global market leader in casino content.
About Us
We are a publicly-listed, innovative business shaping the future of online gaming content.