Technical Account Manager
We are seeking a highly skilled Technical Account Manager to join our team. As a key member of our Wireless IoT organization, you will play a critical role in leading pre-sales and post-sales technical support.
You will be responsible for guiding customers through the integration of our cellular modules, providing on-site and remote technical assistance throughout the entire design/launch process.
Main Responsibilities:
* Collaborate with cross-functional teams to develop and implement technical strategies that drive customer adoption and growth.
* Conduct hands-on activities involving proof of concept demos, use case implementations, and systems validations of our evaluation kits or other IoT systems.
* Organize technical training, presentations, or workshops for customers, partners, or internal stakeholders.
Requirements:
* 5+ years of software engineering and/or FAE experience within the cellular phone or wireless module industry.
* Hands-on cellular experience with relevant industry technology including 5G, LTE, and/or CatM.
* Experience in Android or Linux development or integration environment.
* Strong technical, analytical, and presentation skills.
* Familiarity with hardware design or software architecture a plus.
* Familiarity with RTOS or other embedded systems development environment a plus.