Metrobi is a Techstars-backed startup providing local courier services in major US metro areas.
Operations Role Overview
This role involves monitoring delivery routes and communicating with drivers and shippers over the phone and live chat. Essential skills include proficiency in English, ability to work within EST time zone, and experience in logistics, call centers, customer support, or account management.
Key Responsibilities
* Monitor ongoing delivery routes
* Communicate with drivers and shippers
Requirements
The ideal candidate will possess:
1. Proficiency in English
2. Ability to work based on Eastern US time zone (EST)
3. Experience in logistics, courier operations, call center, customer support, or account management