As a Business Technical Services Analyst, you will be responsible for establishing and maintaining long-term relationships with clients. You will work closely with clients to understand their business objectives, expectations, and requirements.
Key responsibilities include:
* Evaluating client business requirements and guiding them to utilize standard solutions while maximizing revenue.
* Participating in the development of detailed technical specifications and presenting them internally and externally.
* Gaining and maintaining knowledge of critical business impact issues from Service Desk.
You will also assist with documentation and maintenance of client system environments, provide support for release management, and participate in execution of project/development work plans.
To be successful in this role, you will need:
* A Bachelor's degree in Information Technology or a related field.
* Solid experience in Oracle Database and PL/SQL development.
* Previous experience consulting with clients to meet business needs.
* Advanced English language skills.
We offer a dynamic and inclusive work environment where innovation and transformation thrive. We are an equal opportunity employer and welcome applications from candidates with disabilities.