Job Description:
We are seeking a highly skilled IT Specialist to install, configure, and maintain computer hardware, software, systems, and networks for our employees. This role requires excellent troubleshooting and diagnostic skills, with the ability to solve problems independently and communicate solutions clearly.
The ideal candidate will have a strong understanding of computer systems, networks, operating systems (Windows, macOS, Linux), and cloud platforms (Google Workspace, Microsoft 365). They will also be experienced in endpoint management, SaaS administration, and automation tools.
This position is responsible for managing user accounts, permissions, and access controls across various platforms. The successful candidate will also support the deployment and integration of new productivity and collaboration tools, including project management software and AI-driven solutions.
In addition, this role involves monitoring and maintaining endpoint security, including antivirus, firewalls, VPNs, and multi-factor authentication. The candidate will assist with cloud infrastructure management, data backup, and disaster recovery planning.
The IT Specialist will also conduct regular software updates, security patching, and vulnerability assessments. They will support cybersecurity initiatives, including employee security awareness training and incident response.
This is a challenging yet rewarding role that requires strong interpersonal and communication skills. The successful candidate will work closely with leadership to evaluate and implement new tools that enhance productivity and security.