Key Role: Account Growth Specialist
The primary function of this position is to manage and expand existing customer relationships, identifying opportunities for business growth.
* Foster strong professional connections with key decision-makers at current customer accounts, ensuring optimal customer retention.
* Proactively identify and pursue new business opportunities within existing customer portfolios.
* Regularly conduct in-depth account reviews and provide actionable business insights to customers.
* Collaborate closely with cross-functional teams (including pre-sales, product, legal, and marketing) to support customer success.