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We are seeking a Senior ServiceNow Developer to join our remote team. As a Senior ServiceNow Developer, you will lead a team of developers and collaborate with Business Analysts and QA testers to ensure a seamless migration to the ServiceNow platform. You will be responsible for developing and implementing APIs and integrations, enabling efficient and effective IT Service Management (ITSM). As a senior member of the team, you will play an important role in guiding and mentoring less experienced developers while ensuring that the team follows Agile and Scrum methodologies.
Responsibilities
* Lead a team of ServiceNow Developers in the migration of support.epam.com from Microfocus Service Manager to ServiceNow
* Develop and implement APIs and integrations in accordance with ITSM best practices
* Collaborate with Business Analysts and QA testers to ensure a seamless migration to the ServiceNow platform
* Ensure that all development work is completed on time, within budget, and to the required quality standards
* Mentor and guide less experienced colleagues, taking part in programs to foster growth and learning within the team
* Play an active role in the Agile (SCRUM) team, understanding one's role and effectively following established development processes
* Understand business domain and implement business logic, driving efficient software solutions that address identified needs
* Collaborate with other ServiceNow Developers on technical designs
* Develop unit and integration tests to ensure the reliability and functionality of the software
* Adhere to software engineering best practices and principles, effectively explaining their benefits
* Participate in Code Reviews as a reviewer, ensuring code quality and conformity with best practices
* Strong attention to detail and ability to work without supervision/control after onboarding stage, managing own time effectively
Requirements
* 3+ years of experience as a ServiceNow Developer, with a strong foundation in developing APIs and integrations
* Demonstrated experience in IT Service Management (ITSM), with a deep understanding of its benefits and drawbacks
* Experience in leading teams using Agile and Scrum methodologies, demonstrating strong leadership and mentoring skills
* Experience with migration projects, with a deep understanding of the migration process and its complexities
* Excellent problem-solving skills, allowing you to tackle complex technical challenges and provide optimal solutions
* Ability to work independently and collaboratively within a team, demonstrating excellent communication and coordination skills
* Advanced English language skills (Upper-Intermediate level), enabling effective communication with the team and stakeholders
Nice to have
* Familiarity with Microfocus Service Manager (MFSM) platform, enabling efficient migration to ServiceNow
* Experience with other scripting languages, such as PowerShell and Python
We offer
* International projects with top brands
* Work with global teams of highly skilled, diverse peers
* Employee financial programs
* Paid time off and sick leave
* Upskilling, reskilling and certification courses
* Unlimited access to the LinkedIn Learning library and 22,000+ courses
* Global career opportunities
* Volunteer and community involvement opportunities
* EPAM Employee Groups
* Award-winning culture recognized by Glassdoor, Newsweek and LinkedIn
Seniority level
* Seniority level
Mid-Senior level
Employment type
* Employment type
Full-time
Job function
* Job function
Information Technology, Engineering, and Business Development
* Industries
Software Development, IT Services and IT Consulting, and Technology, Information and Internet
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