Account Manager Role Overview
We are seeking a highly skilled Account Manager to join our team. As an Account Manager, you will be responsible for ensuring the seamless execution and success of marketing campaigns.
* Key Responsibilities:
* Effective Communication: Liaise with teams and clients to maintain clear and consistent communication.
* Client Meetings: Lead discussions on results, strategies, and tasks, conducting meetings in English to align with client expectations and campaign goals.
* Client Success Ownership: Take charge of client satisfaction, working proactively to ensure their campaigns succeed beyond expectations.
* Support for Media Buyers: Provide essential support to media buyers, ensuring they have all necessary tools and resources for our clients' triumphs.
* Portfolio growth: Work on creating a good relationship with the clients in order to grow their portfolio with us via upsells.
* Client retention: One of the main responsibilities for this role is to ensure client's satisfaction so he keeps working with us.
Requirements and Qualifications:
* A Bachelor's degree in Marketing, Business Administration, or a related field.
* A deep understanding of digital marketing services, including SEO, PPC, social media, and content marketing.
* +1 years as an Account Manager in agencies demonstrating a track record of customer satisfaction and having experience working with at least 10 accounts.
* Exceptional interpersonal and relationship-building prowess, capable of fostering strong connections with clients and team members.
* Proficiency in multitasking and prioritizing in a fast-paced environment, ensuring all client needs are met timely.
* Problem-solving and negotiation skills.
* Fluency in English, capable of leading client meetings and discussions with ease.
Benefits and Perks:
* 100% Remote Work:
* Monthly Performance Bonus.
* Paid Time Off (2 weeks of annual leave + holidays).
* Maternity Leave (4 months) and Paternity Leave (3 weeks).
* Gift on birthday.
* Free English courses.
* Individual Professional Development Program.
* Collaborative and innovative work environment.
About the Company:
The company is a renowned agency in the digital marketing sector, recognized for its creative and effective white-label solutions for the US market. White-label refers to a model where we offer tailored marketing services to partner agencies, allowing them to resell our services as their own, ensuring excellence in delivery and strengthening their brands.
In 2024, we achieved an impressive growth of 300%, reaffirming our commitment to exceptional results and successful partnerships. We operate in over 70 niches, promoting a collaborative, dynamic, and teamwork-focused environment with a focus on results.
The company values people profoundly. We believe that a happy and motivated team is the key to delivering high-performance results. Our culture is guided by the motto