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Objective
We request the incorporation of 2 senior designers profiles with a high degree of autonomy, omnichannel e-commerce, systems thinking, strong AI focus, and deep business understanding to accelerate our transformation from a transactional company to a relational company, scaling our capabilities through automation, personalization, and design efficiency.
Lead the design of customer-centric, omnichannel trade experiences from discovery to financing, purchase, and post-sale while ensuring speed, consistency, and scalability through a centralized, AI-enabled Design System.
Responsibilities
* Own the full product design process from discovery and ideation to prototyping, testing, and iteration for critical trade flows (buy, sell, trade-in, financing, post-sale).
* Design seamless, personalized experiences across web, app, chatbot, hubs, CRM, and voice, ensuring persistent context and brand consistency.
* Translate customer insights and business needs into intuitive, high-impact product solutions.
* Partner closely with senior business leaders, Product Managers, Engineers, and Data teams to define priorities and ensure alignment with strategic goals.
* Develop high-quality UX deliverables: user flows, wireframes, interaction patterns, and UI designs.
* Validate designs through usability testing, experimentation, and performance tracking.
* Lead the evolution of Kavak’s Design System, enabling speed, quality, and cross-team consistency.
* Leverage AI tools to accelerate design tasks, adapt content dynamically, and optimize microinteractions.
* Track and report on KPIs like conversion, retention, delivery speed, adoption, and error reduction.
Requirements
* 5+ years of experience in digital product design (eCommerce, marketplaces, or fintech preferred).
* Strong portfolio demonstrating end-to-end product design and measurable business impact.
* Expertise in user-centered design, research methods, and usability principles.
* Proven experience designing for omnichannel customer journeys and trade flows.
* Proficiency in Figma and deep knowledge of design systems.
* Hands-on use of AI tools for design acceleration and content adaptation.
* Data-driven mindset with familiarity in analytics and experimentation.
* Exceptional collaboration skills, including direct work with senior stakeholders.
* Proactive, empathetic, and able to balance speed with quality.
Seniority level
* Seniority level
Associate
Employment type
* Employment type
Full-time
Job function
* Job function
Design and Product Management
* Industries
Accessible Architecture and Design
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