Job Position Overview
This role is ideal for individuals with experience in logistics or related fields.
About the Job
The job involves monitoring delivery routes, communicating with drivers and shippers via phone and live chat.
Main Responsibilities
* Deliver excellent customer service
* Cooperate with delivery teams
* Manage delivery routes effectively
* Analyze and resolve issues
* Meet deadlines
Key Qualifications
* Strong communication skills
* Proficiency in English
* Experience in logistics, call center, customer support, or account management
Advantages
This position offers a challenging work environment and opportunities for growth and development.