Job Title: Technical Support SpecialistJob Description:As a Technical Support Specialist, you will provide critical technical assistance to ensure the smooth operation of our IT infrastructure. Your primary responsibility will be to troubleshoot and resolve complex technical issues in a timely and efficient manner.Key Responsibilities:Provide Level 1-3 technical support for hardware and software issuesTroubleshoot and resolve complex technical problems with minimal supervisionAssist in maintaining accurate documentation of technical issues and resolutionsCollaborate with internal teams to ensure seamless delivery of servicesRequired Skills and Qualifications:Bachelor's degree in Computer Science or related fieldMinimum 2 years of experience in technical support roleStrong understanding of network devices, operating systems, and backup technologiesKnowledge of monitoring tools and server performance metricsExcellent communication and problem-solving skillsBenefits:Competitive salary and benefits packageOngoing training and professional development opportunitiesCollaborative and dynamic work environmentOthers:This is an excellent opportunity for a motivated and detail-oriented individual to join our team as a Technical Support Specialist.