About the Role
This senior-level position serves as a strategic liaison between our client and Randstad, requiring strong stakeholder management skills, operational insight, and leadership capabilities.
The ideal candidate will have a background in full-cycle recruiting or HR roles with a focus on recruitment and proven experience in client-facing roles. They will oversee the performance of the recruitment delivery team, ensuring all SLAs and KPIs are consistently met.
Responsibilities include:
* Acting as the primary point of contact between Google and RSR, ensuring the delivery of high-quality recruitment services.
* Building and maintaining strong relationships with hiring managers and senior stakeholders, offering strategic consulting and data-driven recommendations.
* Analyzing operational data and identifying trends to proactively solve issues and drive improvements in recruiting processes.
* Influencing and guiding the team toward achieving delivery goals and maintaining a high standard of client satisfaction.
* Presenting insights, updates, and reports to both internal and client-side leadership in a confident and compelling manner.
Key Qualifications
* Minimum 5 years of experience in full-cycle recruiting or HR roles with a strong emphasis on talent acquisition.
* Previous experience in staffing, RPO, or talent consulting firms, especially in client-facing or manager-facing roles.
* Excellent communication, negotiation, and presentation skills, with the ability to engage with senior leadership and clients.
* Native Portuguese, fluent in English (Spanish is a plus).
* Strong attention to detail, critical thinking, and a self-assured, professional presence.
* Ability to analyze operational challenges, identify risks/opportunities, and implement strategic solutions.
* Proven ability to lead or influence recruitment teams toward high performance and successful delivery.