Overview
At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at jnj.com.
Job Information
Job Function: Technology Product & Platform Management
Job Sub Function: Business Systems Analysis
Job Category: People Leader
All Job Posting Locations: São Paulo, Brazil
About Innovative Medicine
Our expertise in Innovative Medicine is informed and inspired by patients, whose insights fuel our science-based advancements. Visionaries like you work on teams that save lives by developing the medicines of tomorrow. Join us in developing treatments, finding cures, and pioneering the path from lab to life while championing patients every step of the way. Learn more about Innovative Medicine at jnj.com/innovative-medicine.
Transcend is a global business transformation program that will modernize our foundational transactional processes and harmonize them into one “clean” ERP as a standardized platform for growth and efficiency gains.
This program will simplify the Pharmaceutical ERP landscape from 7 to 1, standardizing processes to have a cost-effective, fit-for-purpose digital backbone that will enable us to support the Pharmaceutical business with agility. Additionally, the program will remediate the end-of-life system exposure that we risk towards the end of this decade.
Note on Posting
Please note that this role is available across multiple countries and may be posted under different requisition numbers to comply with local requirements. While you are welcome to apply to any or all of the postings, we recommend focusing on the specific country(s) that align with your preferred location(s):
United States — Requisition Number: R-029014
Switzerland — Requisition Number: R-031519
Belgium, Italy, Netherlands, and Ireland — Requisition Number: R-031522
Brazil — Requisition Number: R-031559
Canada — Requisition Number: R-031560
Remember, whether you apply to one or all of these requisition numbers, your applications will be considered as a single submission.
Role
We are searching for the best talent for a Transcend: Senior Manager, Global Template Manager (GTM) Innovative Medicines (IM) Trade Controls (1 of 2)! This hybrid position will be located in Titusville, New Jersey. Alternate hybrid locations may be considered at other Innovative Medicine Supply Chain (IMSC) hubs such as Raritan, New Jersey; Horsham, Pennsylvania; Markham or Toronto, Canada; Beerse, Belgium; Latina, Italy; Cork, Ireland; Leiden, Netherlands; Zug or Schaffhausen, Switzerland; or São Paulo, Brazil.
Are you ready to be part of a multi-year global business transformation initiative that will transform and standardize our core business processes and products across Plan, Source, Make, Quality, Deliver, and Data, and enable our integrated data strategy through a single SAP S/4 HANA instance? Apply today for this exciting opportunity to shape and set the future direction for our IM Trade Controls space!
Responsibilities
Collaborate with global stakeholders across Trade, Supply Chain, Compliance, and IT to gather detailed business requirements.
Lead workshops, interviews, and validation sessions to understand current trade processes and identify gaps.
Analyze and prioritize business needs, ensuring they align with overall corporate objectives and global trade policies.
Translate business requirements into scalable and adaptable system templates tailored to support multiple regions.
Define system architecture and configuration specifications that ensure compliance with international trade regulations.
Develop standardized templates and workflows that streamline trade operations, documentation, and reporting processes.
Coordinate with Compliance and Legal teams to incorporate regulatory requirements and updates into the system template.
Create and maintain comprehensive documentation on system configurations, workflows, and best practices, and facilitate communication channels among regional teams to gather feedback and ensure consistency.
Lead the end-to-end deployment process, including system configuration, testing, user acceptance, and go-live activities.
Provide insights and support for training and compliance documentation and set processes for ongoing updates.
Manage and develop change management activities, including stakeholder training, documentation, and support during transition, including establishing governance frameworks for system updates.
Develop implementation roadmaps, timelines, and escalation plans to ensure timely execution.
Oversee the development of test scripts and conduct system testing to ensure alignment with business requirements, including facilitating user acceptance testing (UAT), gathering feedback, and addressing issues prior to rollout.
Monitor system performance, user feedback, and regulatory changes to identify improvement opportunities.
Drive continuous improvement initiatives to enhance system efficiency, compliance, and user experience.
Manage project scope, timelines, budgets, and resource allocation to ensure successful delivery.
Bring expertise in Trade Controls, driving connection between Automated, Self Service and Assisted platforms part of Transcend Strategy and designed blueprint.
Regularly communicate to Deliver Leadership team and Trade Control, Transportation, Global Trade Compliance Organization on project updates, process changes, business issues and opportunities.
Qualifications
Education
Minimum of High School or equivalent diploma/degree is required; Bachelor’s / University or equivalent degree strongly preferred
Certifications are helpful in one or more of the following: PMP, FPX, or equivalent project management; APICS; and/or Lean/Six Sigma /Process Excellence
Experience and Skills
Required:
Minimum 8 years of relevant work experience
Trade controls experience (e.g., process and systems, sanctions, embargos, sanctions/party lists, or other related areas)
Experience with business process design, engineering, or optimization
Demonstrated project management experience
Strong interpersonal and negotiating skills, with demonstrated ability to influence/collaborate to get to desired result, including engaging and building relationships with senior business stakeholders
Strong analytical skills, and business savvy with strong appreciation for standard methodologies and governance
People management (direct or indirect reports, regional or remote) and ability to collaborate in a highly matrixed environment
Preferred:
Pharmaceuticals, Life Sciences, or other regulated industry experience
Proven experience with large-scale SAP ERP replacement project(s)
Experience effectively leading and governing multi-functional decision-making bodies
Experience in deploying standardized work processes, tools, and templates
Other
Requires proficiency in English (written and verbal) to communicate effectively and professionally
May require up to 50% domestic and international travel depending on work location and business needs
Requires the ability, through our flexible work policy, to work on-site a minimum of three days each week, with the option for two remote workdays each week
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